Before Your First Appointment
We are a telemedicine practice so we collect all information needed online.
There will be several forms required to verify your identity, obtain payment, discuss consents for care, and detail your relevant medical history.
First of all, we will need an email address, phone and your name and birth date to communicate. You use this information to log into our secure, cloud-based medical practice system.
We require a valid drivers license or government issued photo identification to confirm the identity of new patients.
Payment For Telehealth Services
We provide a secure online portal for payment. Payment is expected at time of service. Self pay patients may call for a fee schedule. We participate in several support networks and programs that may allow you to access services at reduced or waived fees. We offer reduced fees for first responders, teachers, nurses and musicians who are self-pay. We also participate in the Oregon Wellness Program for healthcare workers licensed under the nursing, dental or medical boards of Oregon.
Health Insurance Verification
Please note that if you wish to use health insurance or another third party payer for your appointment fee, the coverage must be verified before we will confirm your appointment.
To allow for review of the information you submitted, we require patients complete the intake forms at least three business days before their scheduled first appointment.
June 2023 update: We contract directly (PPO) with Blue Cross, Regence and PacificSource (commercial or employer plans only).
We are also contracted with Providence, Moda and Aetna. However please check your plan as we are not contracted for all plans with these companies. We can help you verify your insurance.
Insurance coverage of telemedicine or virtual care is changing with the ending of state and federal emergency, pandemic-related rules for coverage of mental healthcare via telemedicine. Check your plan to make sure virtual care from your provider network is a benefit.
Due to claims filing obstacles, we are unable to accept patients who wish to use Medicare (Part B – Outpatient care) at this time. We are also unable to accept EverNorth or Cigna insurance plans. We will re-evaluate this in August 2023.
Call our office for current insurance updates. 541-896-1555.
When signing in and completing patient intake forms, please include the front and back of your insurance card so we can contact your plan administrator to verify coverage.